What happens If a purchase is lost or damaged in shipping
If you request and pay for insurance then you will be covered by USPS for your loss. If you do not request of by insurance you will incurr the loss. We do our best in packaging for normal handling of the package, after that I guess anything is possible. After over 6000 packages mailed by us we are happy to report only 1 loss and 1 very late (1 month) We hope the first will be the last...Thanks
Shipping costs changed ?
Some shipping costs have been raised caused by the postage increase. Some Items did not get increased as we are still recalculating. If an item is purchased with the old rate and we are unable to ship it at that rate. A refund will be made the correct shipping added to the listing and can be repurchased. We are sorry for this inconvenience we are trying to keep up
What is the store policy on returns?
Returns are accepted if we are notified within 7 days of receiving your purchase, With the exception of electrical parts or components, Sorry, Because of the fragile nature of electronic components, and the fact that we have no control over there usage and installation. We have a no return policy on all electrical parts purchased. All of our electrical parts are tested and inspected, We must have the part back regardless of it's condition to consider it for a refund. that is our policy. before we list them. Unless otherwise indicated in the description of the listing. Parts purchased incorrectly. If you purchase an item incorrect for your vehicle or that you decide that you do not need, and we had the item listed correctly, it is your responsibility to ship the item back to us at your cost. Once we receive the item back and verify that it is ours we will issue a refund for the purchase price of the part only, no shipping costs will be refunded. All parts returned to us that were purchased incorrectly are subject to a 20% restocking fee
Is there a warranty on the parts
Most parts we sell come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided.